For more information please contact the benefits team using the details below or you can visit the council offices.An enquiry service is available to provide general information from 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm on Friday.Any benefit to which you are entitled will normally start from the Monday following receipt of your form.Claims for backdating your entitlement will be considered if requested.You will not be entitled to claim housing benefit and/or council tax support if you have capital of more than £16,000 (excluding the value of your home) unless you are in receipt of Guaranteed Pension Credit.The amount of benefit you get will depend on your individual circumstances.
The exception to this is if you are in a full (digital) service area, but have three or more children, you will generally not be able to make a new claim for UC and will still be able to make a claim for legacy benefits.
We return all valuable documents such as building society books the same day we receive them, by recorded delivery.
If you make a claim online, you can upload evidence to accompany your claim but you will be required to send or bring in your proof of ID.
Ms Bennett lives in a gateway area and so she is still able to claim Income Support as a carer, because she doesn’t meet the gateway conditions (as she does have a responsibility for providing care to a person who has a physical or mental impairment).
If you want to find out whether your area is a full (digital) service area or a gateway area then you can enter your postcode on a website called Revenue Benefits, and it gives you this information.