Rather than waiting 24 hours for Outlook to update the Offline Address Book on its own, you can force an update via the Send/Receive menu button.
You can disable the option “Download changes since last Send/Receive” to make sure you get a complete fresh copy of the OAB but this could take longer to download.
I created a new OAB with both distribution methods this morning.
I ran the commands you recommended and tried it about 4 hours after that. As another way to troubleshoot the problem, I created a new profile for Outlook.
I might have a problem with my Offline Address Book in Outlook.
For me, new colleagues are not showing up and the contact pictures aren’t displaying either.
In that case, it is recommended to recreate your mail profile.
I'm having an issue with Exchange 2010 and Outlook 2010. This problem started after we flattened our domain. We migrated all the users from the the sub to the top using the ADMT and then we took down sub. To be sure, does OWA (which uses live information) reflect the GAL correctly? The first thing you should do is on a test workstation, is delete the *files.
We have another server in the wings waiting to be deployed, but we need to address the problem in the meantime. If it does not, then it is the generation or distribution process that is failing. OWA reflects the information correctly, but Outlook does not. I have tried deleting the OAB files, but when I download the address book, it still has the outdated version.It can be accessed when using a CUMC email account with Outlook and Web Outlook.If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.In general, Outlook will automatically update the Offline Address Book (OAB) for Exchange accounts once every 24 hours.When it didn’t or when you want to make sure you do have the latest OAB available, you could manually trigger an update from within Outlook as well.