Rachel was introduced along with her brother Zeke (Matthew Werkmeister) and their widower father Alex (Andrew Clarke).Stasey initially described Rachel as "an introverted girl who has had a sheltered life, but she's a really sweet girl." Stasey spoke to TV Week and stated: "She's so taken with him.
Rachel tries to help Stingray with his drink problem and she later discovers that he may have fathered Sky Mangel's (Stephanie Mc Intosh) child. Rachel starts dating Ringo Brown (Sam Clark) after she helps him with his fear of water.Alex tells Rachel and Zeke that he has terminal leukaemia and Rachel runs away. Rachel becomes friends with Bree's older brother, Stingray (Ben Nicholas), but when she kisses him, Stingray says they cannot be together because of the age gap.She and Zeke find Katya and beg her to come and say goodbye to Alex, but she refuses. Rachel and Zeke go to live with Katya for a while, but they later move back with Susan.Stingray admits that he loves Rachel and they begin a relationship.Rachel is disgusted to find out that Susan was seeing her ex-husband Karl Kennedy (Alan Fletcher).